Payment methods

We accept the following payment methods at checkout:

  • Visa
  • Mastercard
  • American Express
  • UnionPay
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal

How payment works

All prices are in pounds sterling (GBP) and include VAT where applicable. Payment is taken when you place your order. Card, Apple Pay, Google Pay and Shop Pay payments are processed by Shopify Payments, and PayPal payments by PayPal, over an encrypted connection. We never see or store your full card details.

Refunds

Refunds go back to your original payment method within 14 days of us receiving your return. See our Refund policy for details.

Questions

Email support@bistl.com or use our contact page and we will reply within 1 working day (Monday to Friday, 9am to 5pm UK time).

Bistl is a trading name of Signature Companies Limited (company number 8315720), 2/9 Sharivari Place, Conifer Grove, Auckland, 2112, New Zealand.