Contact

Questions about sizing, an order or a return? We are here to help.

How to reach us

Email: support@bistl.com
Contact form: use the form below and we will reply by email

Customer service hours

Our customer service is available Monday to Friday, 9:00am to 5:00pm (UK time). Saturday, Sunday and UK bank holidays: closed. We reply to every message within 1 working day.

Looking for your parcel? Visit Track your order. Quick answers are in our FAQ.

Returns

Returns are handled by our UK returns centre in Bristol. Please email us before sending anything back so we can match your parcel to your order. We will reply with the returns address and instructions.

Business details

Store name: Bistl
Company name: Signature Companies Limited
Company number: 8315720 (NZBN 9429050349548)
Registered address: 2/9 Sharivari Place, Conifer Grove, Auckland, 2112, New Zealand

Please do not send returns to our registered address.